Warranty & Returns Policy
All return claims must be made within seven (7) business days of the shipment date. After that date, only the manufacturer's warranty is valid. Please call 0800 915 4201 (Int +44 116 242 6910) to obtain a RMA (returns) Number before returning any products back to Scalesmart.
All returned products must be returned in an as NEW condition with all manuals, parts, accessories and paperwork intact and in ORIGINAL packaging. A fifteen percent (15%) restocking fee may be applicable on any return or refund and are at the discretion of Scalesmart. The customer assumes all shipping and carriage fees, shipping charges are not refundable. Defective items will be replaced without charge. It is suggested that items are returned with additional insurance coverage, this protects your package from damage or loss.
When you view Scalesmart, some information may be stored on your computer. This information will be in the form of a "cookie" or similar file. Cookies are small pieces of information stored on your hard drive, not on Scalesmart. Cookies do not spy on you or otherwise invade your privacy, and they cannot invade your hard drive and steal information. Rather, they help you navigate a Web site as easily as possible. Cookies are used to deliver content specific to your interests and to prevent you from reentering all your registration data at each connection.
The Scalesmart site has industry standard security measures in place to protect the loss, misuse and alteration of the information under Scalesmart's control. While there is no such thing as "perfect security" on the Internet, Scalesmart take all reasonable steps to insure the safety of your personal information.
Other Websites; Links:
Scalesmart contains links to other Web sites. The Company is not responsible for the privacy practices or the content of such Web sites and by linking to these independent Web sites, you do so at your own risk.
The Company allows its users the option to change or modify information previously provided. This may be done through the following methods:
- e-mail the information to firstname.lastname@example.org
Unfortunately, to the extent that such information is also stored in other databases, Scalesmart cannot always ensure that such corrections or deletions will reach the other databases. Scalesmart use all reasonable efforts to ensure that your information is removed from or corrected in records.
If you have any questions about this privacy statement, the practices of this site, or your dealings with this Web site, you can contact Scalesmart at email@example.com.